About Us

For more than 30 years, Heritage Medcall has been putting two things together:

‍Residents and Caregivers.

Our Mission

To connect residents and caregivers safely, quickly, reliably, and affordably when they need it most. By providing your senior living community with top-of-the-line visual communication platforms, we make it easier for you to provide better quality care.
1

Safe

Our platform makes it easy to answer emergency calls and know that issues are being addressed, increasing the safety of your residents.
2

Fast

Smart UI/UX gives your caregivers the ability to quickly understand where the call is coming from and respond immediately.
3

Reliable

Built with the gold standard of software coding, our Fusion and Freedom platforms are the most reliable life safety systems for senior living.
4

Affordable

We have options for all budgets to make sure your community is compliant, from simple visual systems to top-of-the-line software.

1000+

Completed Projects

50k

Units Installed

1.3k

Happy Clients

4.89

Support Rating

Our Story

Heritage Medcall began with the goal of providing caregivers with tools that can easily show them how they can help their residents.

From the 1980s, we've been evolving with available technology to bring communities the latest emergency call systems for affordable prices.

We aim to continue supporting communities with emergency call software with personalized service and immediate tech support.

How We Help

Community

We provide our clients with an affordable way to keep track of all their calls, along with more robust analytics that can help cut costs in other areas.

Caregiver

We empower caregivers with a platform that is easy to navigate and can help them respond quickly to emergencies and issues their residents experience.

Resident

We give residents and their families peace of mind with tools that can easily call for help if they have an emergency or need assistance.
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Our Values

Accountability

We hold each other to the commitments we have made to our clients and ourselves.

Trust

We trust that what we are doing is right and true for our clients. We trust in each other to get the job done.

Authenticity

We treat our clients and team members from the heart, not from a script. We seek real interactions.

Urgency

We make every interaction a priority. In the life safety business, there is no such thing as later.

Meet Our Team

Jerry Patterson

Vice President
Technical Services
jpatterson@heritagemedcall.com

Walter Zaldana

Project Manager
wzaldana@heritagemedcall.com

Jesse Maruca

Business Development Manager
jesse@heritagemedcall.com

Brendan Grabowski

Business Advisor
brendan@heritagemedcall.com

Freddie Allen

Support
freddie@heritagemedcall.com

Start Connecting Your Residents and Caregivers the right way.

Get Started Today