Connecting Residents & Caregivers

Make your community safer for your residents. Give your caregivers an easier platform to respond quickly to emergencies.
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The Solution Your Community Can Rely On



Our platform makes it easy to answer emergency calls and know that issues are being addressed, increasing the safety of your residents.


Smart UI/UX gives your caregivers the ability to quickly understand where the call is coming from and respond immediately.


Built with the gold standard of software coding, our Fusion and Freedom platforms are the most reliable life safety systems for senior living.


We have options for all budgets to make sure your community is compliant, from simple visual systems to top-of-the-line software.
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Try Fusion for Senior Living

Find billable events outside of care plans to develop fair pricing models, track mobile devices when lost, and save money on retrofitting your community.

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Who We Are

For more than 30 years, Heritage Medcall has been putting two things together: Residents and Caregivers.

Our Mission

We aim to connect residents and caregivers safely, quickly, reliably, and affordably when they need it most.

Our Values

We value accountability, trust, authenticity, and urgency.

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Jerry Patterson

Vice President
Technical Services

Walter Zaldana

Project Manager

Jesse Maruca

Business Development Manager

Brendan Grabowski

Business Advisor

Freddie Allen

Support Advisor

Train four staff in minutes

Monitor calls throughout your entire community,

  • Robust reporting and analytics

  • Simple and intuitive user interface

  • Power your tools with Ideapro

MIchael J.
Maintenance Manager

"Andrew has been great on the technical side and Jim in sales has been great to work with as well."

Great Service

Jill F.
Director of Nursing

"Walter and Andrew have been awesome and always a big help for our communities."

Excellent Service

Dolly m.
Office Manager

"Your familiarity with our system, professionalism, helpfulness & patience is greatly appreciated!"

We Appreciate HMC!

Frank e.
Resident Assistant

"Every time I call I get great service."

Awesome Support Staff

See why we are trusted
across the nation

Our customers across the United States provide us with great feedback on our products and services.

At Heritage Medcall, we do everything with care.